At Floors and Clads, your satisfaction is our top priority. Our dedicated customer care team is here to ensure you have a seamless and enjoyable shopping experience. Whether you need assistance with product selection, have questions about your order, or require support with any issue, we are always ready to help.
Our Commitment:
- Prompt Responses: We strive to respond to all inquiries within 24 hours.
- Expert Advice: Our team is knowledgeable about all our products and can provide expert guidance to help you make the best choices for your needs.
- Easy Process for Defective Products: If you receive a defective product, please contact us immediately so we can arrange for a replacement or refund. You can email us with photos of the defect and a description of the issue.
How to Reach Us:
- Email: [email protected]
- Phone Showroom: +30 2310 449 004
- Phone Ηead Οffice: +30 2310 722 774
- Monday – Friday: 9:00 – 17:00
Frequently Asked Questions:
You can track your order status in the ‘My Orders’ section of your account.
We offer various shipping options to meet your needs. Detailed information is available at checkout.
Due to the nature of our products, returns are not accepted. Please ensure your selection is correct before completing your purchase. Defective products are exempt and will be replaced or refunded.
At Floors and Clads, we value your feedback. If you have any suggestions or comments, please do not hesitate to share them with us. Thank you for choosing Floors and Clads!